End of an era. RFS begins

My employer just went live with tablets instead of paper work tickets, and I’m on standby this weekend. The end of more than 35 years of trying to find a pen that works on the dashboard. They are using dware remote field service, and although I haven’t spent a lot of time with it, I must say it seems very user unfriendly. Filling out the report is not a linear process, you always seem to be jumping around.

Any good experiences with electronic tickets? Best and worst software you’ve used? With my hunt and peck typing skills, I will be adding a 1/2 hour to each call, maybe thats the idea.


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