My employer just went live with tablets instead of paper work tickets, and I’m on standby this weekend. The end of more than 35 years of trying to find a pen that works on the dashboard. They are using dware remote field service, and although I haven’t spent a lot of time with it, I must say it seems very user unfriendly. Filling out the report is not a linear process, you always seem to be jumping around.
Any good experiences with electronic tickets? Best and worst software you’ve used? With my hunt and peck typing skills, I will be adding a 1/2 hour to each call, maybe thats the idea.